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Chapter 2 : Management Functions

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Management Functions, Page 1 of 2

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Abstract:

This chapter discusses four primary areas of the management. They are planning, organizing, directing, and controlling. It provides an overview of those management functions, presented in basic, practical language. Good strategic planning is a structured process. It is "structured" because the plans of individual laboratory sections must fit into an overall plan that covers the entire laboratory operation. A necessary component of an environmental analysis is the careful consideration of the laboratory’s strengths, weaknesses, opportunities, and threats, often called a SWOT analysis. A key management task is to organize the activities of the laboratory in such a way that effort and expenditures are minimized and output is maximized. An organizational chart helps to clarify work flow, reporting lines, and areas of responsibility by explicitly listing delineated work areas, be it by division, laboratory, or medical specialty. As with policies, the book of laboratory procedures should be continuously updated by a team of experts. Communicating, delegating, motivating, and coaching are discussed in the chapter. A manager must constantly and consistently review the current situation in the laboratory to ensure that there are no unattended details. Being mindful of the daily activities of the laboratory is one of the manager’s most important responsibilities. A program of regular, committed strategic planning helps an organization to predict and avoid problems while maximizing opportunities.

Citation: Vetter L. 2004. Management Functions, p 22-40. In Garcia L, Baselski V, Burke M, Schwab D, Sewell D, Steele J, Weissfeld A, Wilkinson D, Winn W (ed), Clinical Laboratory Management. ASM Press, Washington, DC. doi: 10.1128/9781555817695.ch2

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Figures

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Figure 2.1

Flowchart showing steps involved in handling the reporting of critical values. LIS, laboratory information system.

Citation: Vetter L. 2004. Management Functions, p 22-40. In Garcia L, Baselski V, Burke M, Schwab D, Sewell D, Steele J, Weissfeld A, Wilkinson D, Winn W (ed), Clinical Laboratory Management. ASM Press, Washington, DC. doi: 10.1128/9781555817695.ch2
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Image of APPENDIX 2.2 Laboratory Organizational Chart
APPENDIX 2.2 Laboratory Organizational Chart

Citation: Vetter L. 2004. Management Functions, p 22-40. In Garcia L, Baselski V, Burke M, Schwab D, Sewell D, Steele J, Weissfeld A, Wilkinson D, Winn W (ed), Clinical Laboratory Management. ASM Press, Washington, DC. doi: 10.1128/9781555817695.ch2
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References

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Tables

Generic image for table
APPENDIX 2.1a Laboratory Strategic Plan

RFP, requested for proposal.

Citation: Vetter L. 2004. Management Functions, p 22-40. In Garcia L, Baselski V, Burke M, Schwab D, Sewell D, Steele J, Weissfeld A, Wilkinson D, Winn W (ed), Clinical Laboratory Management. ASM Press, Washington, DC. doi: 10.1128/9781555817695.ch2
Generic image for table
APPENDIX 2.1b Laboratory Strategic Plan

RFP, requested for proposal.

Citation: Vetter L. 2004. Management Functions, p 22-40. In Garcia L, Baselski V, Burke M, Schwab D, Sewell D, Steele J, Weissfeld A, Wilkinson D, Winn W (ed), Clinical Laboratory Management. ASM Press, Washington, DC. doi: 10.1128/9781555817695.ch2
Generic image for table
APPENDIX 2.3a Administrative Policy and Procedure Manual table of contents

Revision number (e.g., 209.001 is first revision).

Citation: Vetter L. 2004. Management Functions, p 22-40. In Garcia L, Baselski V, Burke M, Schwab D, Sewell D, Steele J, Weissfeld A, Wilkinson D, Winn W (ed), Clinical Laboratory Management. ASM Press, Washington, DC. doi: 10.1128/9781555817695.ch2
Generic image for table
APPENDIX 2.3b Administrative Policy and Procedure Manual table of contents

Revision number (e.g., 209.001 is first revision).

Citation: Vetter L. 2004. Management Functions, p 22-40. In Garcia L, Baselski V, Burke M, Schwab D, Sewell D, Steele J, Weissfeld A, Wilkinson D, Winn W (ed), Clinical Laboratory Management. ASM Press, Washington, DC. doi: 10.1128/9781555817695.ch2
Generic image for table
APPENDIX 2.4 Consequences of Neglecting Basic Management Functions

Citation: Vetter L. 2004. Management Functions, p 22-40. In Garcia L, Baselski V, Burke M, Schwab D, Sewell D, Steele J, Weissfeld A, Wilkinson D, Winn W (ed), Clinical Laboratory Management. ASM Press, Washington, DC. doi: 10.1128/9781555817695.ch2

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