Contact Us

For technical questions please contact:

For individuals: [email protected]
For institutional administrators and librarians: [email protected]

For questions about ASM Membership or journal subscriptions:

Email: [email protected]
Phone: 202-737-3600

For questions about ASM Press Books:

Email: [email protected]
Phone: 202-737-3600

Institutional sales and subscriptions for ASM journals and eBook collections:

Asia and Asia Pacific:
South Korea, eMail: [email protected], Tel.: +82 10 3296 3611 
Taiwan, eMail: [email protected], Tel.: +886 911 778 311
India, New Delhi, eMail: [email protected], Tel.: +91 457 193 47 and +91 971 733 5454

North America, Western Europe, and Australia/New Zealand:
Rachel Peckover, eMail: [email protected], Tel.: +1 617 231 0062 

Latin America:
Ana Paula Hesse, ITMS, eMail: [email protected], Tel.: +1 305-826-6191

Middle East and North Africa:
eMail: [email protected], Tel.: +962 77 5111 511

eMail: [email protected], Tel.: +90 538 325 66 96

Eastern Europe
eMail: [email protected], Tel.: +90 538 325 66 96

Advertising Contacts

Advertising Office
The Walchli Tauber Group, Inc.
2225 Old Emmorton Road
Suite 201
Bel Air, MD 21015

To purchase books, visit wiley.com


AAM Colloquium Reports and AAM FAQ Series

American Academy of Microbiology

Frequently Asked Questions

Q: I can't login to my ASMscience.org account.
A: Please contact [email protected] or 202-737-3600

Q: I need an invoice for my purchase.
A: Please contact [email protected] or 202-737-3600

Q: I can't access my ASM journal.
A: Please contact [email protected] or 202-737-3600

Q: I want my ASM member discount on my purchase. What is my membership status?
A: Please contact [email protected] or 202-737-3600. Please note that all member types except Supporting are eligible for member discounts.

Q: Can you help me access my ebook?
A: Please contact [email protected].

Q. Can I download an ebook to read offline?
A. Yes. When you purchase an ebook, either as a PDF file or an ePub file, you download it using your preferred reading device and will have access to it even when not connected to the internet.

Q. Can I read my ebook on my mobile device (phone, tablet)?
A. If your ebook is a PDF file, you can read it on your computer or mobile devices using the Adobe Acrobat Reader program. The PDF format enables you to search within the book or chapter and highlight text.
If your ebook is an ePub file, you can read it on your iPad (when downloaded using your iPad or iPhone, the file is saved in iBooks) and most ebook readers. The ePub format enables you to adjust type size, search within the book or chapter, highlight text, and add bookmarks.

Q: I need help with my book permissions request. Who can I contact?
A: Please contact our Editorial and Rights Coordinator at [email protected] or 202-942-9245.

Q: Is there a way to learn about new ASM Press titles as they publish?
A: ASM Press sends emails announcing new publications to users who have opted to receive these notices.  To sign up for these emails, please visit the ASM Listserv management and choose to subscribe to the ASMPress list (under the Alert Lists tab).

Q: Still have questions?
A: Contact us at [email protected]

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